At Programmates, we are dedicated to respecting your privacy while using our services. Our privacy policy is there for the users who use our services. And our client’s privacy is our responsibility. Therefore we assure you for the safety of your personal data that we ask you on our website. Our privacy policy applies to secure, and safeguard client's personal data for their benefit only. Every bit of information that we ask from our users is for the purpose to give them our best services effectively. Any service that we offer on our website to our clients follows our privacy policy sincerely. You can also go through our policy for using our services. And if you have any problems with the data we are collecting from you, then you must not use our services.

The policy or the legal document is according to the Indian information Technology Act formulated in the year 2000. It is an electronic record that follows the government's norms to safeguard the privacy of our users online. Our online services are for the user's best interest only. And every bit of data we collect from you on our website is safe with us. Every amendment and provision declared by the government is followed strictly by us. We publish our policy in sync with the provisions of Rule 4 of Information Technology Rules as stated in the Information Technology Amendment Act of 2008.

Every user who uses our service is protected by our privacy policy. We give utmost priority to safeguarding the data that we collect from you. Each bit of personal data is needed to serve you with our top-quality solutions in various domains. By using our website and our services, you agree that you have read our privacy policy carefully. And acknowledge the legal document with your agreement. Hence, you should give your attention to our privacy policy before using our services. Our client’s data is protected and used only to serve them at best by us.

Privacy Preamble

We provide our users with many different online services. And the matter of online privacy is crucial for us. Programmates are committed to protecting the personal data of our clients who avail of our different web services. We aim to create a safe and secure zone for every client who comes in contact with us.

We are dedicated to delivering our world-class services while respecting our user’s privacy in all conditions. Our legal privacy policy displays our effort to protect our user’s data in all terms. Thus, allowing them to get the best of us in a safe online environment. When you use our website and services, your data is protected by us.

We also like to make it clear, that our websites provide links to different sites that have their privacy policy. So, you have to go through those websites on your own. It is not our responsibility when you are using those websites as they have their privacy policies. Your safety on other websites is your concern. So, use them only if you are familiar with their secure gateways. When you share your personal data with us, you are agreeing to the rules and regulations of the privacy policy of our firm Programmates. And if you do not agree with our terms and conditions, then please do not use our website.

The Privacy Policy is applicable here

1) When you share your information

At times when you want to contact us and discuss any of our services, we request you to share your basic details. This information includes your personal contact number, email id, and other basic data. In these conditions, you agree with us that we can use this data to contact you. We assure you that all this information is used only for communicating with our clients and helping them to serve their demands. You also agree that we can use these details for sending advertising and informational messages related to our services.

• When we collect your data
  We collect every data that you share with us on our website, through emails, phone numbers, and other mediums. This data can be used by us for promoting our services and displaying our wide range of facilities. Most of the data, that we collect is to provide our best services to you. We collect your info like your IP address, your location, browser information, the timing of your visit on our web, and other similar information. This type of data can be collected by third parties which analyze our websites. These third parties provide us with detailed analytics of our website. You should note that we do not have full control of the data collected by them. And you agree and acknowledge that we have no role in privacy issues relating to them.
• Information we get from third parties
  We work closely with other parties who come in contact with you to provide the best facilities for you. We collect data that we get from these third parties for your benefit. Your information that is collected by other third parties that use it for you is also shared with us. And we collect your data for value addition.

2) How your data is used by us

We can use your data for various purposes that depend on the bond we have with our clients. Before you give your personal details to us, we will let you know the areas where your data will be needed. And also help you to go through our privacy policy.

• Your personal information is used to help you with the data you ask from us. It can be related to our development services and some other services. That includes news about us, promotional activities, and materials. We use this data to give you access to our events and exhibitions. Your activity is analyzed when you use our website so that we can improve our content.
• The reason we need your personal data is to keep up in sync with the latest services that you are interested in. We need your data to plan out our business arrangements to work for you. Your IP address is used to upgrade our pages and add more content to our website.
• When you request certain information from us, you give your consent to use your personal details for the legal communication of our projects. We use your details to help you reach us. We also analyze the data we have collected, to know your interest in our business, and help us to understand your demands. It helps to provide good service to our customers. All your data is used for legal purposes to meet legal terms and conditions.

3) Parties we might share your information with

According to the needs, we can share your personal data with:

• Authorities of the government for legal processing and work
• Some third-party service providers that can assist you in your projects
• Users of the website in the form of testimonials and portfolio
• Organizer’s who take the responsibility for our meetings and events
• Some internal contacts who can assist you in various roles
• The new users who ask for references based on our previous projects
• With AWS when you have selected our cloud services
• In all these cases we ask for your consent before sharing any details.

4) Cookies

We use cookies to assist you with our best services. These cookies are small text files that we keep in your device that you use to visit our website. They enable us to look at your activity on our website. We use cookies to simplify your search and deliver our services. You can disable cookies from your browser settings if you have any problems. Please take note that you might not be able to use all our services if you disable cookies from our website.

5) About Third-party material, sites, and contribution

We have some websites that have links, and various contents of other applications or websites. And these are not operated by us. They are content operated by other third parties who have control over them. Our Privacy Policy does not apply to them as they have their own privacy Policy. Please make sure to consult the various terms and conditions of those parties. And see how they collect and use your data.

6) The way we look at your data and how long it stays with us

We have different techniques and security measures to protect your data from any destructive activities. Our technology secures your data and does not allow any unauthorized access to modify your personal data that is stored with us.
The transfer of information over the internet is not secured. Even though we protect your data from unauthorized media, we cannot always commit to the security of your data sent over the internet. It is not in our control when your data is transferred on the internet.

7) Where do we keep your information

We have our own compatible servers that store all your information from our website. These servers are secured and accessed by our authorized persons only. Programmates have a systematic manner to protect our client's data and safeguard it. We store all our company and customer data on our secured servers.
We take every measure to store and protect your information with us as mentioned in our Privacy policy. In necessary conditions, we use various protection tools to safely process all your data.

8)Your right on the data we have about you

Every piece of data we have collected from you is for your benefit. If you wish to see it, we can provide a copy of all info we have about you.

• You have access to ask for a copy of the data, by communicating in writing with our authorized officer.
• You can communicate with our officer if we have collected wrong data from you in any circumstance. And provide your assistance to keep correct records of your personal data.
• If you want to stop us from processing your data further, then you can get in contact with our authorized person. We always ask for your permission to legally process your data with your consent.
• You can also ask our authorized person to delete your personal data as per your concern.

All your data is safe and secure with us in every way. And you have all the rights to ask for the personal data that we have stored with us. Our privacy policy is for providing the best services to our clients. And protect all their online data that you share on our websites. Hence, we ask you to go through our privacy policy with care and get the best of our services to grow your business in the future.

Option to stop using our services

When you associate with our website, you will have to register with us. You will have option to chooose to discountinue our services whenever you want to. You will have to inform us about such a situation and request for unsubscribing our services. You can also choose to withdraw your consent of your critical personal data. It is as per Rule 5(7) of India’s Information Technology Rules, 2011 of Information Technolgy Act, 2000 amended through Information Technology Amendment Act, 2008. In such case you will have to request to withdraw your consent by writing to our registered address.

Reasonable Security Practices As per I.T.Act,2000 and abiding Rules As per Rule 8 of India’s Information Technology (Reasonable security practices, and procedures, and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008. Our reasonable security practices are applied as per the affore-mentioned rules.

We have applied systematic, internationally approved standards of technology, dedicated security team for the protection of your personal data. So that it remains discrete from any harm, mis-conduct, or in appropriate use.All your information is secured by our firewalls that can be accessed by our security person only.

We have applied “Reasonable Security Practices” as stated by the India’s Information Technology Act, 2000 rules along with any amendment in its Act and rules. By undertaking these provisons, we have taken every effort to safeguard and control over our I.T. and Security operations. According to various sections including section 43, 43A, 45, 66,72A & 85 of I.T.Act, 2000 and I.T.A.A, 2008 with related rules. Hence, you agree that we will not be responsible for any criminal activity with your data that we have stored on our website.

By using our website, you agree that we shall not be held accountable for any uncontrollable security attacks. Also, you agree that we are not accountable for any type of economical losses, loss of opportunity, legal cost, attorney’s fees, business losses, reputation loss, direct and indirect losses that may occur to you as per the Provisions of Section 43, 43A and 45 of Information Technology Act, 2000 including any amendments in the said Act and any other laws of India that are applicable.

You further agree that team shall not be held responsible in any way for any cyber-crime related criminal liabilities under I.T.Act,2000 relating to your information as you have agreed and acknowledged that our team complies with due diligence (protection procedures & controls) requirements of I.T.Act,2000 including its rules and amendments.

Our reasonable security controls include but not limited to following:

• Software firewall
• HTTPS Connection Encrypted(“ of Programmates”)
• Cyber Law & Security Compliance intimation letters to our team
• Cyber Law & Security Awareness for our team by professional cyber lawyers and information security consultant’s firm

Further, you also agree and acknowledge that our team shall never be held responsible regarding privacy of your sensitive personal data in case of sharing your sensitive personal data to any authorized cyber investigation agency of appropriate government authorities as required under sections 67C, 69, 69A, 69B, 70B, 79 and 80 of I.T.Act,2000 including its amendments and rules.

Grievance Redressal

You can come in contact with our grievance officer if you have any queries related to our privacy policy, practices of the site, or any other transaction on the “email id of officer”

We have appointed our grievance officer as per Rule 5 (9) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008.

Amendments to these Policies

We have our right to amend these policies from time to time. Our website will display any update of the change in the policy. We also ask you to visit this website for bieng aware of the policy.

Applicable Laws & Jurisdiction

You agree and acknowledge that this privacy policy agreement shall be governed by Laws of India without any conflict of laws. Further, you agree and acknowledge that Indian courts located in city of “ Names of the city of Programmates Headquarter” will have jurisdiction for any matters relating to this privacy policy. If you don’t agree then you shall not use this website.